70%
Faster order processing
Print Manufacturing
Custom Order Management System (OMS) for Print Manufacturing
How Ecardz achieved 70% faster order processing with a custom-built OMS featuring quote-to-cash automation, transforming manual email-based quoting into a streamlined digital workflow.
3 Weeks
To deployment
7
Stage order pipeline
100%
Calculation accuracy
The Problem
Manual chaos in a growing business
Ecardz, a print and card manufacturing business, was managing their entire operation through spreadsheets, email threads, and manual tracking. As their customer base grew, this approach created serious bottlenecks.
01
Staff spent hours searching through emails to find quote details
02
No visibility into where orders were in the pipeline
03
Manual calculations for every quote led to errors
04
Customer information scattered across different files
05
Delayed responses hurt customer satisfaction
06
Impossible to scale without hiring more staff
The Solution
Custom OMS with quote-to-cash automation
We built a custom Order Management System (OMS) designed specifically for Ecardz's print manufacturing workflow. The system automates the complete quote-to-cash cycle, handling everything from creating quotes to tracking orders through production and delivery.
Smart Quote Builder
Create professional quotes in minutes with automatic tax calculations and one-click email sending.
Visual Order Pipeline
See all orders at a glance on a drag-and-drop board that shows exactly where each job is in the process.
Customer Database
All customer information in one place with full history of quotes and orders.
Product Catalog
Maintain your product list with descriptions and pricing that can be quickly added to any quote.
Real-Time Dashboard
Track key metrics like quote values, conversion rates, and revenue at a glance.
The Results
Transforming daily operations
The new system delivered immediate improvements across every aspect of Ecardz's operations.
70% Faster Processing
What used to take hours now takes minutes. Staff can create and send professional quotes in a fraction of the time.
Complete Visibility
See the status of every order at a glance. Know exactly what's in production, what's ready to ship, and what needs attention.
Better Customer Experience
Professional, branded quotes sent instantly. Faster responses to customer inquiries. Improved satisfaction and retention.
Ready to Scale
Handle more orders without hiring more staff. The system grows with the business.
Key Takeaways
What this build makes clear
Automation Saves Time
Digital systems handle repetitive tasks faster and more accurately than manual processes, freeing your team for higher-value work.
Custom Beats Generic
Off-the-shelf software forces you to adapt your workflow. Custom solutions adapt to how you actually work.
Visibility Enables Growth
When you can see what's happening in real-time, you can make better decisions and spot problems before they become critical.
Client Testimonial
The order management system has completely transformed how we run our business. What used to take hours of manual work now happens in minutes.
Ecardz · Print & Card Manufacturing